Jaggards Rare Coin & Bullion Dealers

Frequently Asked Questions

Q Do you have a retail shop where I can come and see and discuss my bullion purchase with you?

A
Yes Jaggards has a retail premise open Monday to Friday 9.30am - 5.30am. We are located on level 8 / 74 Pitt St Sydney.

Q How do I buy from Jaggards?

A
Buying from Jaggards has never been so easy  at www.jaggardsbullion.com.au. We offer gold, silver, platinum and lots more at the lowest prices using secure, hassle-free, real time online ordering. Otherwise come and see us at our retail shop.

Q How do I open an account?

A
Go to our create account page http://www.jaggardsbullion.com.au/member/register and start investing.

Q What are the benefits of creating an account?

A
  • Can trade online with us faster
  • Receive notifications of specials and the latest news
  • See your orders online

Q How do I know you have received my bank transfer?

A
As part of our personalised professional service, as soon as your payment is received by Jaggard’s,  an update Jaggard’s invoice  will be forwarded to you by email from the Jaggard’s accounts team.

Q How can I make payment?

A
10% will be charged on credit card (Visa or MasterCard only) with the balance 90% to be paid by EFT, bank deposit into our Westpac bank account and cheque which requires 5 working days to clear.

Q Do you always buy gold and silver bullion back?

A
Yes we are always buying please contact us for our latest buying prices.

Q What do you buy?

A
We buy all forms of gold, silver, be it coins, bars, jewellery or scarp precious metal.

Q Can I cancel or change my order?

A
No once you have confirmed you will no longer be able to cancel or change your order. We highly recommend you reading our terms and conditions before confirming your order.

Q Do you offer quantity discounts?

A
Yes our prices have already been calculated for volume discounts.

Q What is your privacy policy?

A
Please refer to our terms and conditions.

Q How many grams in a troy ounce of gold or silver?

A
There are 31.103 grams to a troy ounce.

Q How many troy ounces of gold or silver are there to a kilo?

A
There are 31.103 grams to a troy ounce.

Q Does gold and silver bullion attract GST?

A
99.99% pure gold coins and bars or 99.9% pure silver coins and bars does not attract any GST. However it is applicable on less pure items or collectable/proof coins.

Q Do you guarantee the purity and authenticity of your gold and silver bullion?

A
We only sell internationally recognised precious metals from companies who are trusted worldwide. All our items are all guaranteed to be 100% pure and authentic.

Q What are your postage rates?

A
Silver (free insurance included)
1 to 10kg  $7 per kg
Any addition kilo is $5 per kg
Gold, Platinum & Palladium (free insurance included)
1 to10oz $7 per oz
Any additional ounce is $5 per oz
 
Minimum parcel rate is $30

Q How long will it take to receive my order?

A
Orders are normally shipped as soon as the funds are fully cleared into our account, sometimes there can be a small delay on certain items, please refer to the delivery details on the item.

Q How do you ship gold and silver bullion?

A
We send everything registered insured mail with tracking details via Australia Post.

Q Do you ship fully insured?

A
All orders placed with us comes with complimentary free insurance.

Q Do you ship internationally?

A
Yes we do but currently we are not able to accept online orders internationally please call us with any international orders.